Customer training software that drives product adoption.
Run customer academies, certification programs, and partner enablement on a platform built for cohort-based education — with white-label branding, certificates, and community.
Powering every customer education program.
From product onboarding to advanced certification — the customer training stack that scales with your product.
Product academies
Teach customers your product end-to-end, from quick-start to power-user. Structured courses, live training, and certification — branded with your product.
Certification programs
Issue branded certificates that customers earn through assessments. Build a credentialing program that drives renewal AND becomes a recruiter signal.
Partner & channel enablement
Train resellers, integrators, and channel partners to deliver and sell your product. Partner-branch admin keeps each program isolated and branded.
Everything your customer academy needs.
From course authoring to certification issuance — the complete platform for customer education.
Build product courses, learning paths, and certification tracks.
Sequence lessons, video tours, hands-on exercises, and assessments. AI Course Generator drafts product curriculum from existing docs and help-center articles in minutes.
Made for customer education — not internal L&D.
Most LMS platforms were built for internal employee training. Teachfloor was built to deliver structured education to external learners — at scale, branded, and certified.
Cohort-based product launches
Train customers in cohorts around product launches and new features. Synchronized milestones, shared practice, network effects across your customer base.
Certification-grade assessments
Issue branded, verifiable certificates customers actually want to share. The certification motion drives renewal AND surfaces power users.
White-label by default
Custom domain, brand-native theming, branded certificates. Customers experience your academy as part of your product — never a third-party LMS.
Community + peer learning
Channels, posts, and member directories turn the academy into a peer-learning network. Customers help each other, deflecting tickets and driving adoption.
Multi-brand for partner enablement
Multi-branch keeps each partner, region, or product line on its own branded academy — under one billing account, with isolated learner pools.
Commerce + paid certifications
Sell paid certifications and premium training tracks via built-in Stripe checkout. Customer education becomes a revenue line, not a cost center.
From help-center FAQ to structured customer academy.
Help centers answer reactive questions. Teachfloor delivers structured education that drives adoption, certification, and renewal.
Active, collaborative learning
Learners practice together through peer reviews, group activities, and live discussions.
Passive learning
Learners watch videos alone with no interaction, feedback, or accountability.
Team-based delivery
Instructors, peers, and mentors all contribute to the learning experience.
Solo instructor
One person creates and delivers everything — no peer interaction built in.
Cohort-based programs
Time-bound programs with shared schedules, milestones, and group accountability.
Self-paced only
No structure or deadlines. Learners drop off — most never finish.
85–90% completion
Active participation, real outcomes. Data that proves impact to stakeholders.
10–15% completion
Low engagement, high dropout. No way to prove training ROI.
Customer training software, demystified.
Customer training software powers the product academies, certification programs, and customer education courses SaaS companies use to drive product adoption, increase feature usage, and reduce churn. Unlike a generic LMS, customer training software has to handle white-label branding, certificate issuance, and external learner access at scale — the way Teachfloor was built.
Customers who complete training adopt more features, use the product more, and renew at significantly higher rates than untrained customers. Studies from CEdMA show certified customers contribute 2-5x more product expansion revenue. Customer training software turns onboarding from a one-time hand-off into a structured education program that drives lifetime value.
A help center holds reactive documentation — customers come to it when they have a problem. A customer training platform delivers proactive education — structured curriculum, live sessions, certifications, and community — that teaches customers to use your product effectively before they hit roadblocks. The two stacks complement each other, but they solve different problems.
Yes. Teachfloor supports custom domains (academy.yourcompany.com), brand-native theming, branded certificates, and branded email — so the customer training experience feels like part of your product, not a third-party LMS. Multi-branch supports separate experiences for different products, regions, or partner tiers.
Yes. Teachfloor includes Stripe-powered commerce — sell training as paid certifications, premium courses, or training subscriptions. Run free intro courses to drive adoption, then upsell to paid advanced/certification tracks. Multi-currency support and installment plans available.
Go deeper on customer education.
From customer academy launch playbooks to certification design — the resources customer education leaders use to drive adoption and renewal.
Customer Training Use Case
How Teachfloor structures customer training programs that drive adoption and renewal.
White Label LMS
Make your customer academy feel like a native part of your product.
Multi-Branch LMS
Run separate branded academies for different products, regions, or partner tiers.
Sell Online Courses
Monetize your customer academy with paid certifications and premium tracks.
Capability Academy
The strategic frame behind structured customer and partner education.
Learning Community Platform
Add a community layer to your customer academy for peer learning and ticket deflection.
Customer Training Use Case
How Teachfloor structures customer training programs that drive adoption and renewal.
White Label LMS
Make your customer academy feel like a native part of your product.
Multi-Branch LMS
Run separate branded academies for different products, regions, or partner tiers.
Sell Online Courses
Monetize your customer academy with paid certifications and premium tracks.
Explore more solutions.
Train customers, drive adoption, reduce churn.
The customer training software for SaaS, B2B, and product-led companies. Launch your customer academy with Teachfloor today.