Customer Support

Teachfloor + LivePerson

Conversational AI for enterprise messaging.

Set up integration

Automation examples

When a learner opens a LivePerson ticket, attach their Teachfloor course progress.

When a learner is stuck on a course step, auto-create a LivePerson ticket for the team.

When a LivePerson ticket is resolved, notify the learner inside Teachfloor.

Why integrate Teachfloor with LivePerson

When a learner is stuck, response time matters. Teachfloor is where they're working; LivePerson is where your team triages. Connecting them gives every support conversation full context — which course, which lesson, which cohort — so help is fast and personal.

Use cases

Here are the most common ways our customers wire Teachfloor and LivePerson together:

When a learner opens a LivePerson ticket, attach their Teachfloor course progress.
When a learner is stuck on a course step, auto-create a LivePerson ticket for the team.
When a LivePerson ticket is resolved, notify the learner inside Teachfloor.