Best CRM Software for Nonprofit Organizations in 2023

Summary: When it comes to sustaining nonprofits, managing & building relationships with donors should be the top priority. We find the best CRM software for nonprofits to help them manage donor relations seamlessly.

A report stated that nonprofit teams have had difficulty retaining donors, with a retention rate of below 50% over the past 10 years. In other words, donors don't remain after their initial donation. What could be achieved if this rate was increased?

Raising funds and donations can be tedious, so we carefully reviewed and compiled information on the best CRM software to help you get the job done and increase your funds efficiently.

But before that, what are the advantages of using nonprofit CRMs to manage funds and donations? These are some essential features of CRM software that allow nonprofits grow their funds and work on their mission.

Benefits of using CRM platform for nonprofits

Here are the pros of using these management tools for your nonprofit organization:

build-up and strengthen customer or donor relations
acquire new donors & stakeholders while nurturing the current ones
document your projects and collect files in one place
personalized communication through email marketing & PR
accessible database anytime, anywhere

We have laid out the management software with their pricing so you can easily identify the best nonprofit CRM software that fits your budget.

complete pricing of the best CRM for nonprofit organizations

Neon CRM, the best nonprofit CRM for small to midsize

NeonOne or NeonCRM is designed to help nonprofits grow and make an impact. It can manage donors, and members, and create fundraising campaigns for peer-to-peer and community giving. It also helps organize fundraising events, and manage grants and tasks with QuickBooks integration.

Pricing:

NeonOne does not offer a free plan. Pricing begins at $99/month, which includes essential tools to manage your fundraising database. If your organization requires advanced features such as QuickBooks integration, volunteer and events management, and OpenAPI, you can upgrade for $199/month.

What people are saying:

“With Neon One’s platform, we saw a 90% increase from last year’s annual appeal. The Neon One team has been great in helping with our donor database and communications. Not every day you can say you look forward to speaking with your CRM host.“ -KIERAN JOHNSON, Director of Community Partnerships, Huntington Arts Council

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Bitrix24, the best CRM software for its free plan

Bitrix24 is the best free CRM tool for nonprofits. It's a popular choice because it helps nonprofits to manage their donors and members without spending any money. Furthermore, Bitrix24 helps organizations by providing collaboration and project management features, allowing nonprofits to customize sites and stores to suit their needs and manage operations while increasing their funds.

Pricing:

The free plan includes unlimited users and features to get started. To collect payments, manage contacts, and plan events, upgrade for $49/month.

What people are saying:

"We were able to reduce the costs by dropping other tools that we now don't need to use because Bitrix24 integrates multiple solutions in one platform.” Hélder Barbosa, CEO, Sotkon

Kindful, the best for donation and fundraising activities

Kindful is hailed as the best nonprofit CRM solution

Hailed as the best nonprofit CRM solution for donation and fundraising activities, Kindful's reporting tools offer both internal and external reporting. This feature enables you to monitor funds, manage donor data, and cultivate relationships with donors.

In addition, Kindful is a cloud-based software with top features such as email marketing, task management, donation pages & pop-up forms, a tax summaries tool, unlimited scheduled reporting, relationship tracking, and event registration.

This nonprofit software does not offer a free trial, making it inaccessible for small to medium nonprofit organizations.

Pricing:

Pricing starts at $119 per month for 0 to 1,000 contacts. Moreover, prices increase as contact numbers grow. All plans include all features, unlimited users, donations & crowdfunding pages, no additional transaction fees, and unlimited app integrations.

What people are saying:

“Kindful isn't just a software vendor. They're a partner in our fundraising efforts because they understand fundraising.” - Tunnel to Towers Foundation

DonorTools, a painless CRM solution for nonprofits

DonorTools as the best CRM for nonprofit organizations

Are you looking for a painless, cost-effective CRM software solution? DonorTools is the ideal solution for managing your donors in one place. It's a simple, user-friendly platform that enables you to track funds and donations, manage donors, and store files and records.

You can store all your current donor profiles on this platform, thanks to its unlimited users and unlimited donors features. It's the easiest tool to use compared to its competitors, with its sleek and intuitive design.

Pricing:

They offer one pricing plan at $39 per month, with no hidden costs. This plan includes unlimited donors and donations. Additionally, they charge an ultra-low processing fee of 2.3% for online donations made using their tools.

What people are saying:

"Donor Tools user-friendly interface and quick, helpful customer service has made for an easy transition from our former donor management system." Ashley, River City Church

Bloomerang, offers a comprehensive donor management feature

Bloomerang is an award-winning CRM system that offers comprehensive donor management & engagement scoring. It measures and includes donor interaction through reporting tools, allowing nonprofits to quickly identify and answer donor needs. It also provides a full-stage cycle of donor management, from acquiring to retaining, engaging, automating, and measuring - all in one place.

However, the dashboard design separates donors and transactions, which can lead to manual checking and time-consuming repetitive tasks.

Pricing:

Bloomerang's pricing starts at $199 per month, depending on the size of your contacts database.

What people are saying:

“If you’re ready for software that will not only help you manage your donor information, but also your donor relationships, this is it. If I were in the market for software, I’d jump all over Bloomerang!” Sandy Rees, Founder & Chief Encouragement Officer, Get Fully Funded

DonorPerfect, your perfect fundraising software partner

DonorPerfect is a customer relationship management solution that helps nonprofits manage their fundraising activities and donations with ease. It stands out from its competitors with the ability to launch silent auctions live, on mobile, and online.

Additionally, this simple, clean, and easy-to-navigate fundraising & donor management software offers an advanced reporting tool and integrates with Constant Contact to automate forms and support recurring donations.

Pricing:

This nonprofit CRM tool does not offer a free trial, but you can start with their Lite plan at $99/month, which supports up to 1,000 records. Prices increase as the number of records increases.

What people are saying:

“DonorPerfect is an amazing tool for our organization. I truly could not do my job without it. The simple design, deep functionality capabilities, and endless customization options make it an amazing CRM for nonprofits.” – Nicole P., Philanthropy Associate

Little Green Light, an all-in-one CRM for nonprofits

Little Green Light is trusted by 8,000 nonprofits for its all-in-one platform solution to manage donors in one place. This platform allows you to store gifts, track funds, generate customized mailings, manage volunteers & members, easily migrate, import, and export data, and quickly access everything in your dashboard.

This software helps nonprofits of all sizes. Although it has nearly complete features to manage donors and members, customer service and some features could still be improved.

Pricing:

Pricing starts at $40.50/month when billed annually, based on the number of constituent records. There is also a processing fee for online donations, starting at 2.2% per transaction.

What people are saying:

“Little Green Light is so intuitive and powerful that I revived our appeals using a fraction of the time and effort needed with Rivers and Estuaries. No need to hire a data manager, Little Green Light knows what you need and delivers!” Asher Pacht, Beacon Institute for Rivers and Estuaries

Blackbaud, top nonprofit CRM for memberships

One of the best CRM for nonprofit organizations

Blackbaud CRM is a cloud-based software with a mobile app that helps you build relationships with donors. It provides accessible data and multichannel communication tools to attract new donors and retain current ones. This top CRM nonprofit cloud offers built-in marketing features, making it one of the best CRM for nonprofits.

Pricing:

Pricing is not publicly available. Please contact Blackbaud for more information.

What people are saying:

"Our partnership with Blackbaud is critical. We need to scale as we are growing, and Blackbaud products allow us to do that." Jennifer Grantham, Senior Director of Annual Giving, San Diego Humane Society

Summing up the Best CRMs for Nonprofits

Nonprofits no longer need to struggle with poor donor retention rates. Thanks to these top nonprofit CRM software, our nonprofit teams can easily manage and increase their funds using these tools. They should focus on cultivating relationships with donors and members, leaving other tasks to automation.